1Introduction
This Privacy Policy explains how Green Earth Nursery & Garden Developers ("Green Earth Services", "we", "us", "our") collects, uses, stores and protects your personal information when you visit greenearthservices.in, contact us, or use our services.
Our services include Plant Nurseries, Landscape Gardening, Garden Maintenance and Garden Contractors. By using our website or services, you agree to the practices described in this policy.
2Information We Collect
We collect information you give us directly and some information automatically.
| Category | Examples |
|---|---|
| Identity & contact | Name, phone number, email address, residential or site address |
| Project details | Garden size, location, plant preferences, budget, photos of your space, maintenance schedule |
| Transaction details | Quotations, invoices, payment references and order history |
| Technical data | IP address, browser type, device information, pages visited, referral source |
| Communications | Enquiry forms, emails, call records, WhatsApp messages and feedback |
3How We Use Your Information
- To respond to enquiries and provide quotations for nursery, landscaping, maintenance or contracting work.
- To schedule site visits, deliveries and recurring garden maintenance.
- To process orders, invoices and payments, and meet legal and accounting requirements.
- To send seasonal tips, offers and service updates (you can opt out at any time).
- To improve our website, services and customer experience.
- To prevent fraud and protect the rights and safety of our customers and company.
4Sharing & Disclosure
We do not sell your personal information. We may share it only with:
- Our staff, supervisors and trusted sub-contractors who need it to carry out your project or delivery.
- Transport, payment and technology service providers that support our operations, under confidentiality obligations.
- Government authorities or courts when required by applicable law.
5Cookies & Tracking
Our website may use cookies and similar technologies to remember preferences, analyse traffic and improve performance. You can control or disable cookies in your browser settings, though some features may not work as intended.
6Data Security
We use reasonable administrative, technical and physical safeguards to protect your information against unauthorised access, loss, misuse or alteration.
7Data Retention
We keep personal information only as long as needed for the purposes in this policy, to meet legal, tax and accounting obligations, and to resolve disputes. When it is no longer needed, we delete or anonymise it.
8Your Rights
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may:
- Request access to the personal data we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your data, where we have no legal need to keep it.
- Withdraw consent for marketing messages at any time.
- Raise a grievance about how your data is handled.
9Third-Party Links
Our website may link to third-party sites such as maps or social media pages. We are not responsible for their content or privacy practices, and we encourage you to read their policies.
10Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age without verifiable parental or guardian consent.
11Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website or services means you accept the updated policy.